DS/EN 17371-3:2020

Levering af tjenesteydelser – Del 3: Styring af præstationsmåling – Vejledning om indarbejdelse af præstationsmåling i kontrakter om tjenesteydelser

Pris fra:
kr. 555,00


This document provides guidance on setting up the mechanism for Performance Measurement management as a part of an entire service contract.

This document is applicable to:

a) Service buyers and service providers regardless of type, size or the nature of the services;

b) Service providers who may be inside or outside the service buyers’ organization; and

c) Any interested parties who are directly or indirectly involved in or affected by a procurement process.

This document is not applicable to business-to-consumer (B2C) service contracts or for works contracts.

NOTE 1 – ‘Works contracts’ are contracts that have as their object the execution, or both the design and execution, of a work are not covered. Contracts having as their object only the design of a work are covered.

NOTE 2 – ‘Work’ means the outcome of building or civil engineering works taken as a whole which is sufficient in itself to fulfil an economic or technical function.

Antal sider: 36

Udgivet: 2020-07-30

Godkendelsesdato: 2020-07-27

Internationale relationer : EN 17371-3:2020 IDT

ICS: 03.080.01 - Serviceydelser. Generelt

Varenummer: M330892

Udvalg og komiteer


  • CEN/TC 447
  • CEN/TC 447/WG 2

Dansk udvalg