DS/ETSI EN 301 549 V3.1.1:2019

Accessibility requirements for ICT products and services

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The present document specifies the functional accessibility requirements applicable to ICT products and services,
together with a description of the test procedures and evaluation methodology for each accessibility requirement in a
form that is suitable for use in public procurement within Europe. The present document is intended to be used with
Web based technologies, non-web technologies and hybrids that use both. It covers both software and hardware as well
as services. It is intended for use by both providers and procurers, but it is expected that it will also be of use to many
others as well.
The relationship between the present document and the essential requirements of Directive 2016/2102 on the
accessibility of the websites and mobile applications of public sector bodies [i.28] is given in Annex A.
The present document contains the necessary functional requirements and provides a reference document such that if
procedures are followed by different actors, the results of testing are similar and the interpretation of those results is
clear. The test descriptions and evaluation methodology included in the present document are elaborated to a level of
detail compliant with ISO/IEC 17007:2009 [i.14], so that conformance testing can give conclusive results.

Number of pages: 181

Published: 2019-11-14

Date of approval: 2019-11-13

International relationships : ETSI EN 301 549 V3.1.1 (2019-11) IDT

ICS: 03.100.10 - Purchasing. Procurement. Logistics 13.180 - Ergonomics 33.020 - Telecommunications in general 35.020 - Information technology (IT) in general

Item number: M334909




Danish committee