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Guidance document for the development of service standards
Risk management – Guidelines on using ISO 31000 in management systems
Instructions for use of products by consumers
Comparative testing of consumer products and related services – General principles
Conformity assessment - Code of good practice
Arrangements for the recognition and acceptance of conformity assessment results
Risk management - Vocabulary
Development of service standards – Recommendations for addressing consumer issues
Quality management systems - Part 1: Basic standards
Quality management and quality management systems – Part 2: The "ISO 9000 family"
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