CWA 17327:2018

Hotel General Manager – Knowledge, skills and competence requirements


Status:
Current
Type:
Standard
Language:
Subject:

Scope

This document provides the professional requirements in terms of knowledge, skills and competence of the general manager in the hospitality industry, i.e. the top manager who is in charge of the overall management of a hotel regardless of its size or facilities and who safeguards the hotel's reputation and ensures the quality of the services provided.

Number of pages: 0

Published: 2018-09-19

International relationships :

ICS: 03.080.30 - Services for consumers

Item number: M326749


Committees

Committee

  • CEN/WS 094

Danish committee

DS/S-337