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DS/CEN Guide 15:2012

Guidance document for the development of service standards


Status:
Current
Type:
Standard
Language:
EN
Price from:
€ 68.11

DS/ISO/IEC Guide 76:2020

Development of service standards – Recommendations for addressing consumer issues


Status:
Current
Type:
Standard
Language:
EN
Subject:
Price from:
€ 68.11

DS/INF 222-1:2019

Guide for referencing standards in public procurement in Europe


Status:
Current
Type:
Standard
Language:
DA
Price from:
€ 0.00

DS/EN 15221-3:2011

Facility Management - Part 3: Guidance on quality in Facility Management


Status:
Current
Type:
Standard
Language:
EN
Price from:
€ 85.97

DS/EN 15221-4:2011

Facility Management - Part 4: Taxonomy, Classification and Structures in Facility Management


Status:
Current
Type:
Standard
Language:
EN
Price from:
€ 113.78

DS/EN 15221-5:2011

Facility Management - Part 5: Guidance on Facility Management processes


Status:
Current
Type:
Standard
Language:
EN
Price from:
€ 85.97

DS/EN 15221-6:2011

Facility Management - Part 6: Area and Space Measurement in Facility Management


Status:
Current
Type:
Standard
Language:
EN
Price from:
€ 96.59

DS/EN 15221-7:2012

Facility Management - Part 7: Guidelines for Performance Benchmarking


Status:
Current
Type:
Standard
Language:
EN
Price from:
€ 104.65

DS/EN 15602:2008

Security service providers - Terminology


Status:
Current
Type:
Standard
Language:
EN
Price from:
€ 34.52

DS/EN 15696:2008

Self storage - Specification for self storage services


Status:
Current
Type:
Standard
Language:
EN
Price from:
€ 45.81

DS/EN 15900:2010

Energy efficiency services - Definitions and requirements


Status:
Current
Type:
Standard
Language:
DA;EN
Price from:
€ 56.82

DS/CEN/TS 16880:2015

Service excellence - Creating outstanding customer experiences through service excellence


Status:
Current
Type:
Standard
Language:
EN
Price from:
€ 68.11

DS/ISO 20121:2012

Event sustainability management systems - Requirements with guidance for use


Status:
Current
Type:
Standard
Language:
EN
Price from:
€ 96.59

DS/ISO 37500:2014

Guidance on outsourcing


Status:
Current
Type:
Standard
Language:
EN
Price from:
€ 113.78

Standardpakke Facility management

Standardpakke Facility management

Standards package - Facility management


Status:
Current
Type:
Standard
Language:
Price from:
€ 489.44

BIP 2189:2010

BIP 2189:2010

Forlag: British Standards Institution


Status:
Current
Type:
Standard
Language:

DSF/FprEN 16250-1 ( Draft )

Levels of performance and acceptance for street cleaning and municipal waste management services - Part 1: General requirements


Status:
Draft
Type:
Standard
Language:
EN

DSF/prEN 17371-2 ( Draft )

Provision of services – Part 2: Services Contracts – Guidance for the design, content and structure of contracts


Status:
Draft
Type:
Standard
Language:
EN

DS/EN 17371-3:2020

Provision of services – Part 3: Management of Performance Measurement – Guidance on the mechanism to measure performance as part of service contracts


Status:
Current
Type:
Standard
Language:
EN
Price from:
€ 74.55

DS-Håndbog 101:1994 ( Withdrawn )

Quality in the service sector


Status:
Withdrawn
Type:
Handbook
Language:
Price from:
€ 0.00

DS/INF 222-1:2017 ( Withdrawn )

Procurement – Referencing standards in procurement – Part 1: General


Status:
Withdrawn
Type:
Standard
Language:
DA
Replaced by:
Price from:
€ 0.00

DS/EN 15221-1:2007 ( Withdrawn )

Facility Management - Part 1: Terms and definitions


Status:
Withdrawn
Type:
Standard
Language:
EN
Replaced by:
Price from:
€ 45.81

DS/EN 15221-1:2008 ( Withdrawn )

Facility Management - Part 1: Terms and definitions


Status:
Withdrawn
Type:
Standard
Language:
DA;EN
Replaced by:
Price from:
€ 68.11

DS/EN 15221-2:2007 ( Withdrawn )

Facility Management - Part 2: Guidance on how to prepare Facility Management agreements


Status:
Withdrawn
Type:
Standard
Language:
EN
Replaced by:
Price from:
€ 85.97

DS/EN 15221-2:2008 ( Withdrawn )

Facility Management - Part 2: Guidance on how to prepare Facility Management agreements


Status:
Withdrawn
Type:
Standard
Language:
DA;EN
Replaced by:
Price from:
€ 113.78

DS/EN 15838:2009 ( Withdrawn )

Customer Contact Centres - Requirements for service provision


Status:
Withdrawn
Type:
Standard
Language:
EN
Price from:
€ 74.55

DS/EN 15900:2010 ( Withdrawn )

Energy efficiency services - Definitions and requirements


Status:
Withdrawn
Type:
Standard
Language:
EN
Replaced by:
Price from:
€ 41.78

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