This document records the findings of the review and validation process that took place in the CEN/ISSS ICT-Skills Workshop. It has been produced following an extensive period of consultation and review lasting from April to November 2003. – Section 2 "Conclusions and Agreements" contains the formal agreement of this Workshop. – Section 3 "Detailed Findings and Comments" describes the key issues raised during the Workshop and shows how they have been addressed. – Annex C contains the revised Curriculum Development Guidelines produced by this Workshop.